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What is Thread Sculpt?Thread Sculpt is an online clothing store specializing in anime-themed apparel for men. Explore our collection to discover stylish and unique anime-inspired clothing.
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What products do you sell at Thread Sculpt?At Thread Sculpt, we specialize in a wide range of men's clothing inspired by the captivating world of anime. Our product selection includes stylish t-shirts, hoodies, sweatshirts, and oversized t-shirts, all featuring unique and eye-catching designs from popular anime series. Whether you're a devoted anime fan or simply appreciate fashionable and comfortable clothing, we offer a variety of options to help you express your passion and style. Explore our collection to discover the perfect anime-themed apparel that resonates with your individuality.
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How can I contact Thread Sculpt's customer support?You can reach our customer support team through the "Contact Us" page on our website. We're here to assist with any questions, concerns, or feedback you may have.
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Do you offer delivery within India?Yes, Thread Sculpt proudly offers delivery services exclusively within India. We're dedicated to serving anime enthusiasts and fashion-forward individuals across the country. Our aim is to ensure that our fellow fans within India can enjoy our unique and stylish anime-themed products. So, if you're located within India, you can look forward to receiving your favorite anime-inspired clothing right at your doorstep.
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How long does it take for orders to be delivered?In general, you can expect to receive your order within 7-10 days of placing it. However, please refer to our Shipping & Delivery page for more specific information on estimated delivery times, as delivery times can vary depending on your location.
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How can I track my order?Once your order is shipped, you will receive a tracking number by email/Whatsapp. You can use this number to track the status and location of your order.
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Do you offer international shipping?No, Thread Sculpt exclusively caters to customers within India. We currently do not offer international shipping. Our focus is on providing the best service and products to our fellow anime enthusiasts and fashion-forward individuals across the country. We appreciate your understanding and hope to serve you within India.
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What payment methods do you accept?At Thread Sculpt, we currently accept UPI (Unified Payments Interface) payments as our primary payment method. This decision has been made to streamline the ordering process and reduce the likelihood of canceled or fraudulent orders. We're committed to providing a secure and efficient payment experience for our customers within India. If you have any questions or need further assistance with the payment process, please don't hesitate to reach out to our customer support.
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Is my payment information secure?Yes, at Thread Sculpt, we take your payment security seriously. We use Razorpay as our trusted payment gateway to process payments. Razorpay is known for its robust security measures, including secure and encrypted payment processing. Your payment information is protected through state-of-the-art security features, ensuring a safe and secure payment experience when shopping with us. If you have any further questions or concerns regarding payment security, please don't hesitate to contact our customer support team.
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What is your return and exchange policy?If you are not satisfied with your purchase, you can return or exchange items within 5 days of delivery. Please visit our Returns & Exchanges page for more details and instructions.
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Can I cancel my order?If you wish to cancel an order, please contact our customer support as soon as possible. We understand that mistakes can happen, and we're here to assist you. It's important to act quickly because our orders are typically processed within 24 hours of being placed. This 24-hour window gives you the opportunity to cancel your order in the event of an accidental purchase. We'll do our best to accommodate your request and ensure a hassle-free experience for you.
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How do I request a refund?To request a refund, please follow the instructions on our Returns & Exchanges page. We aim to process refunds in a timely manner once the returned items are received and inspected.
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